The Institute of Banking Personnel Selection (IBPS) has officially released the notification for the Common Recruitment Process (CRP CSA-XVI) for the recruitment of Customer Service Associates (CSA). This recruitment drive aims to fill approximately 11,403 anticipated vacancies in the clerical cadre for the financial year 2027-28 across various participating Public Sector Banks.
Eligible and interested graduates can submit their applications through the online mode starting from 01 August 2026. The last date to complete the online registration and fee payment is 21 August 2026. The selection will be based on a two-tier online examination (Preliminary and Main) followed by a Local Language Proficiency Test (LLPT).
Read below for complete details regarding eligibility criteria, category-wise application fees, state-wise vacancy breakdown, and the direct link to apply online.
Quick Review
Important Dates
Eligibility Criteria
To apply for the IBPS CRP CSA-XVI recruitment, candidates must strictly fulfill the following parameters:
1. Age Limit (As on 01.08.2026)
- Minimum Age: 20 years.
- Maximum Age: 28 years.
- A candidate must have been born not earlier than 02.08.1998 and not later than 01.08.2006 (both dates inclusive).
- Age relaxation is applicable for SC/ST (5 years), OBC Non-Creamy Layer (3 years), and PwBD (10 years) candidates as per government rules.
2. Educational Qualifications (As on 21.08.2026)
- Candidates must possess a Degree (Graduation) in any discipline from a University recognized by the Govt. of India.
- Operating and working knowledge in computer systems is mandatory (Certificate/Diploma/Degree in computer operations or Information Technology as a subject in High School/College).
- Proficiency in reading, writing, speaking, and understanding the opted local language of the applied State/UT is strictly required.
Application Fees & Intimation Charges
The application fee must be paid via online mode (Debit Cards, Credit Cards, Internet Banking, IMPS, Cash Cards/Mobile Wallets/UPI) between 01.08.2026 and 21.08.2026.
Selection Process & Examination Structure
The recruitment process consists of three main stages. Candidates must note that there will be a negative marking penalty of 0.25 marks for every wrong answer in both Preliminary and Main exams.
1. Preliminary Examination (Objective Test):
- A 60-minute test comprising English Language (30 marks), Numerical Ability (35 marks), and Reasoning Ability (35 marks). Candidates must qualify in each test to be shortlisted for the Mains.
2. Main Examination (Objective Test):
- A 125-minute test covering General/Financial Awareness, General English, Reasoning Ability, and Quantitative Aptitude for a total of 200 marks. Marks obtained in the Main Examination only will be considered for final merit listing.
3. Local Language Proficiency Test (LLPT):
- Conducted before joining. Candidates who fail to qualify this test will not be offered appointment. (Note: Candidates with a 10th standard mark sheet evidencing the local language are exempted from LLPT).
How to Apply for IBPS Clerk 2026?
- Visit the official IBPS website at
www.ibps.inand click on the “CRP CSA” link. - Select “CLICK HERE TO APPLY ONLINE FOR CRP- Customer Service Associates (CRP-CSA-XVI)”.
- Click on “CLICK HERE FOR NEW REGISTRATION” and fill in your basic details.
- Upload your scanned Photograph, Signature, Left Thumb Impression, and a Hand-written Declaration in the specified formats.
- Fill in your educational qualifications and select the State for which you are applying. Note: The State option once exercised will be irrevocable.
- Pay the required application fees through the online payment gateway.
- Submit the application and print the e-receipt and system-generated form for future reference.
Frequently Asked Questions (FAQs)
Q1. What is the last date to apply for IBPS Clerk 2026?
Ans: The online registration window and fee payment link will close on 21 August 2026.
Q1. What is the last date to apply for IBPS Clerk 2026?
Ans: The minimum age is 20 years and the maximum age is 28 years as of 01 August 2026. Age relaxations apply for reserved categories.
Q1. What is the last date to apply for IBPS Clerk 2026?
Ans: Candidates must possess a valid Mark-sheet/Degree Certificate proving they are a graduate, and the final result should have been declared on or before 21 August 2026.
Q1. What is the last date to apply for IBPS Clerk 2026?
Ans: Yes, there is a penalty of 0.25 marks for every wrong answer marked in the Objective Tests for both Preliminary and Main Examinations.
Q1. What is the last date to apply for IBPS Clerk 2026?
Ans: No. Candidates can apply for vacancies in any one State/UT only and should be proficient in the specified local language of that State/UT.
